Shipping Policy

Thank you for shopping with Aurawell Healthcare Inc.

1. Processing Time

Orders are typically processed within:

1–2 business days

Orders are not processed on:

  • weekends
  • public holidays

 

2. Shipping Time

Estimated delivery time:

  • United States: 3–7 business days
  • International: 7–15 business days

Delivery times are estimates and not guaranteed.

3. Shipping Fees

Shipping costs are calculated at checkout.

We may offer:

  • free shipping promotions
  • discounted shipping

when applicable.

 

4. Tracking Information

Once your order ships, you will receive:

  • a shipping confirmation email
  • tracking number

 

5. Incorrect Address

Please ensure your shipping address is correct.

Aurawell Healthcare Inc. is not responsible for:

  • delays caused by incorrect addresses
  • lost packages due to wrong information

 

6. Lost or Delayed Packages

If your package is delayed or missing:

please contact:

support@aurawellhealthcare.com

We will assist you in contacting the carrier.

 

7. Customs & Duties

International customers may be responsible for:

  • customs fees
  • import duties
  • local taxes

These charges are not controlled by Aurawell Healthcare Inc.

 

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